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NHK FAQ
For more information, please call us
toll-free at 1-866-645-5227.
company
FAQ What are the minimum order quantities?
Our minimum order quantities are as follows:
Capsules: 75,000 - 300,000
Chewable Tablets: 100,000
Coated Tablets: 150,000 - 1,000,000
Uncoated Tablets: 50,000
Powder Blends: 250 Kilograms
Packaging: 250 Bottles
FAQ Can I pay with a credit card?
We accept all major credit cards.  Please note that there is a nominal service charge for American Express and Discover payments.   
FAQ I don't have a formula. Can NHK formulate one for me?
Absolutely.  We have doctorate level professionals, personal trainers, dieticians and other industry experienced personnel who are highly skilled at creating innovative and effective dietary supplements.
FAQ I already have a formula. Will NHK manufacture it for me?
We will manufacture any customer supplied formula which is considered a dietary supplement or functional food as defined by the United States Food & Drug Administration.  Certain restrictions apply. 
FAQ What measures do you take to protect my intellectual property?
We will sign a non-disclosure agreement protecting our clients' intellectual property.  Certain restrictions apply. 
FAQ I don't have a label. Can you design and print one for me?
Yes.  We have our own graphic design department which specializes in the dietary supplement labels.  We have the creative ability to combine the requirements of the 1994 Dietary Supplement Health & Education Act as well as the dynamics required for a label to differentiate your product from competitors.
FAQ What is the minimum quantity for label printing?
The minimum order requirement is 2,500 pressure sensitive labels.
FAQ How much does NHK charge for label design and printing?
Prices vary depending on the label size and type.  The number of colors, type of paper and quantity will determine the price of a label. 
FAQ I already have a label. What direction do my labels
have to roll in?

Our packaging department requires a "position seven" roll direction. 
Please click on the following to view an online diagram:
Label Diagram 1*
Label Diagram 2*
*These documents require Adobe Acrobat Reader. Click here to download it for free.
FAQ How long will it take to get my products?
Our lead-times are typically 4-6 weeks for capsules and powder drink mixes, and 6-8 weeks for tablets. Lead-times are subject to change. 
FAQ What kind of documentation will my order come with?
Each order is furnished with a standard NHK certificate of analysis (COA).  Our standard COA contains input values from the batch production record.  Post-production efficacy and microbiology reports, Certificate of Origin, Free Sale Certificates, Export Documents, and/or copies of our licenses, permits and certificates are available upon request for a nominal fee. 
FAQ What does GMP mean?
GMP is an acronym for "Good Manufacturing Practices."  GMPs are used in the manufacture or processing of blood, cosmetics, drugs, foods and medical devices.  It is a collective term used to ensure quality procedures in the manufacturing process.
FAQ Does NHK use GMPs in their manufacturing process?
Our facilities are NPA (formerly NNFA) and NSF GMP certified, and ISO 9001:2000 registered for the production of dietary supplements.  This means that our facilities have been audited for cleanliness, facility design, personnel training and several other aspects of the manufacturing process by an independent third-party.
FAQ May I use the NPA (formerly NNFA) GMP seal on my product label?
The NPA (formerly NNFA) GMP seal may only be used on products which are manufactured and distributed by NPA (formerly NNFA) GMP certified parties.
FAQ Do you offer facility tours?
Yes. If you would like to tour one of our facilities, please contact an account executive at the following:

NHK Laboratories, Inc.
Attn: Sales Department
12230 E. Florence Ave.
Santa Fe Springs, CA  90670-3806
United States of America
Tel: 562.944.5400
Fax: 562.944.0266
E-Mail: sales@nhklabs.com
FAQ I'd like some references. Who does NHK Manufacture for?
Most of our clients request complete anonymity from our staff.  However, NHK manufactured products are available at these fine retail outlets:

General Nutrition Centers
Vitamin World
Vitamin Shoppe
Wal-Mart
Sav-On
FAQ Is NHK Laboratories, Inc. related to NHK Japan Broadcasting Corporation?
No.  NHK Laboratories, Inc. is a privately held California corporation with no ownership ties to NHK Japan Broadcasting Corporation.

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